Front Desk by SecondBidYour 24/7 AI receptionist πŸ“ž (786) 983-5692
Front Desk by SecondBid

Your next customer is calling tonight. Nobody's answering.

After hours, at lunch, when both techs are under a house, every call your shop misses goes to voicemail, and most callers just dial the next company on Google. Front Desk answers every call for your shop, 24/7: answers questions, books the job, flags the emergencies.

She doesn't answer with our name. She answers with yours.

πŸ“ž Call the live demo (786) 983-5692 Hear your new front desk in about a minute Start Starter, $49/mo Start Plus, $149/mo Start now, $349/mo, no setup fee

It's live right now. Pretend your AC died at 9 PM and you need help tonight.

Free to call Β· No sign-up, no email required Β· This is the actual product, not a recording of it.

Odette, your AI front deskLive now

She doesn't answer with our name. She answers with yours.

Front Desk answers every call for your shop, 24/7: answers questions, books the job into your calendar, and flags the emergencies.

πŸ“ž Call the live demo, (786) 983-5692 Start now, $349/mo
πŸ“ž Live demo, call it now πŸ—“οΈ Books into your calendar πŸ’² Plans from $49/mo, published prices πŸ›‘οΈ We stand behind her work πŸ‡ΊπŸ‡ΈπŸ‡ͺπŸ‡Έ English + Spanish included

Built for home services. All of them.

HVAC, plumbing, and electrical shops are the obvious fit, but she isn't limited to three trades. Pool service, landscaping and lawn care, house cleaning, pest control, garage doors, appliance repair: if your crews work in the field and the job starts with a phone call, she can answer yours.

Every build is customized to the shop, your services, your service area, your prices, your booking rules, your emergency definitions. She doesn't run on a generic script; she runs on your intake form, filled in once and updated whenever your business changes.

Want the trade-specific version? HVAC Β· Plumbing Β· Electricians

The calls you're losing are already paid for.

You spend money to make the phone ring, ads, Google listings, word of mouth. Then a third of those calls land on voicemail.

27%

of calls to home-service businesses go unanswered, according to Invoca's 2026 call research.

48%

of callers never reach a person at all in another cut of the same research, and most don't leave a voicemail. They call the next shop.

Don't take our word for any of this. Call (786) 983-5692 and hear it work.

What happens on every call

That demo line answers for Sunshine Air Conditioning, a fictional HVAC company we built for the demo. Yours answers with your name, your services, your rules:

1

It answers

24/7, nights, weekends, holidays, lunch rush. No voicemail, no phone tree.

2

It knows your business

Hours, service area, diagnostic fee, what counts as an emergency, loaded from your facts, quoted only as you approved.

3

It books the job

Offers real windows from your calendar, takes the details, and the customer gets a confirmation invite.

4

It flags emergencies

No-cool with a baby in the house isn't a message for tomorrow, it's flagged urgent on the spot, by your definition.

And when a caller asks something it doesn't know, it won't make something up, it takes a complete message instead. Ask it about a smell of gas and it tells the caller to get out and call 911 first.

Read three sample conversations before you dial.

Our sample pack shows exactly how the receptionist handles the calls your shop gets every week, including the after-hours no-AC emergency, triaged and booked in one short call.

Download the sample pack (PDF), 3 sample conversations
Honest note, same as in the pack: those conversations are simulated samples built from the exact system we deploy, not transcripts from real clients. The demo line above is the live product itself; that's the proof.

What you get

One configuration, built for your trade, done for you:

Three sizes, one flat price each. The risk is ours.

Every plan is the same front desk: she answers in your name, books into your calendar, and works in English and Spanish. Hear her first, pay after: call the live demo line free, and if she sounds right, pick your size. Monthly service covers management, monitoring, and tuning. No setup fee on any plan, month-to-month, no contract, cancel by email.

Starter

$49/month

150 answered minutes included

  • Books into your calendar
  • English and Spanish included
  • Overage $0.35/min past 150 minutes
  • Spam calls, hang-ups, and wrong numbers never billed

πŸ›‘οΈ Booked Job Guarantee: fewer than 5 booked jobs in your first 30 days after go-live means your second month is free.

Start Starter, $49/mo

Plus

$149/month

500 answered minutes included

  • Books into your calendar
  • English and Spanish included
  • Overage $0.35/min past 500 minutes
  • Spam calls, hang-ups, and wrong numbers never billed

πŸ›‘οΈ Booked Job Guarantee: fewer than 5 booked jobs in your first 30 days after go-live means your second month is free.

Start Plus, $149/mo

Core

$349/month

750 answered minutes included

  • Books into your calendar
  • English and Spanish included
  • Overage $0.35/min past 750 minutes
  • Spam calls, hang-ups, and wrong numbers never billed
  • Annual billing available: $3,490/year

πŸ›‘οΈ Booked Job Guarantee: fewer than 5 booked jobs in your first 30 days after go-live means your second month is free.

Start Core, $349/mo

Full comparison, how minutes work, and every question answered: see the pricing page.

πŸ›‘οΈ Three commitments, in writing

We're new, and we know we have no reviews to point you at, so the risk sits with us, not you. Hear her before you pay: call the live demo free before you pay anything, and you hear and approve your own build before she takes a real call. We stand behind her work: if she books fewer than 5 jobs in your first 30 days after going live, your second month is free, and we keep tuning her until she is booking. A clean exit: you keep your number, calendar, and data; we never port your number, and on exit you get a full export with our access switched off, confirmed in writing.

Front Desk is the start. It's not all we do.

The front desk answers the customers calling you now. Our win-back campaigns go and get the ones who stopped calling.

$0

Database Reactivation, the upfront price. We email your dormant past customers in your name, with drafts you approve first. You pick how you pay before we send: $1,000 flat up front and you keep 100% of everything it books, or $0 up front + 15% of booked revenue, on that option, nothing books, nothing owed.

$249/mo

Always-On Win-Back. Once a first campaign books, keep it running: newly quiet customers get worked every month, plus two seasonal full-list pushes a year. Month-to-month, no setup fee.

See how win-back works

Questions owners ask

Do I need to get on a call to buy this?

No. Not to buy it, not to set it up, not ever. The demo line is the product itself, this page has the full price and terms, the intake form collects everything we need, and the whole build runs over email. Everything in writing means nothing gets lost or misremembered, and frankly, a company selling you a phone system that requires a phone call to purchase should raise an eyebrow.

Is it a robot voice? Will my customers hate it?

Call (786) 983-5692 and judge with your own ears, that's the actual voice quality your customers would hear. It introduces itself as your AI receptionist and notes the call may be recorded; it never pretends to be a person.

What happens when a caller asks something it doesn't know?

It says so and takes a complete message for you. It's loaded with your facts and your approved wording, it never invents prices, policies, or promises.

How does booking work with my calendar?

It books by your rules, job types, durations, arrival windows, buffers, into your calendar, and the customer gets a confirmation invite. Your intake form tells us your rules once; the receptionist follows them on every call.

What if my prices, hours, or service area change later?

You tell us once and we update her. The intake form is a one-time setup, not a contract with your first answers, move locations, change your diagnostic fee, add a service, drop a ZIP code: send the change by email and it goes into her setup, normally within two business days. Keeping her current is part of the service.

What if it's a real emergency?

You define "emergency" on the intake form (no heat with an elderly parent, gas smell, a leak, your call). Emergency calls are flagged urgent instantly. In your build, if you want the warm handoff, they can be transferred live to your on-call tech the moment they come in.

Who owns the phone number and the accounts?

You do, from day one. Everything runs on accounts in your name, and we never port your number: your calls forward to the receptionist, so leaving is as simple as turning the forwarding off. If you ever cancel, you keep the number, the accounts, and the call logs, and we send a full export and switch our access off (kill-code), confirmed in writing.

Are there usage charges or other surprises?

No separate usage bill. Every plan includes its answered minutes: 150 a month on Starter, 500 on Plus, 750 on Core, and most service calls run just a few minutes. Overage past your included minutes is $0.35 a minute, published on this page and billed monthly in arrears on your next invoice. Spam calls, hang-ups, and wrong numbers are never billed, and there are no per-caller fees or add-on charges. The price on this page is the price.

Are calls recorded?

Yes, every call is recorded and transcribed so you can check quality and keep records. The receptionist tells callers it's your virtual receptionist and that the call may be recorded.

Your competitors' phones roll to voicemail tonight. Yours doesn't have to.

πŸ“ž Call the demo line (786) 983-5692 Live right now, hear it before you spend a dime

Like what you hear? Buying takes a few minutes and zero phone calls:

Start here, fill out the intake form Start Starter, $49/mo Start Plus, $149/mo Start now, $349/mo, no setup fee

Plans from $49/month Β· No setup fee on any plan Β· We stand behind her work

πŸ“ž Call the demo, it's live: (786) 983-5692 Start now, $349/mo