Front Desk by SecondBidYour 24/7 AI receptionist πŸ“ž (786) 983-5692
Front Desk by SecondBid, Pricing

One front desk. Three sizes.

Starter is $49 a month for 150 answered minutes, Plus is $149 for 500, Core is $349 for 750. Same receptionist on every plan: she answers in your name, books the job into your calendar, and works in English and Spanish. The plans differ in minutes, nothing else.

πŸ“ž Call the live demo (786) 983-5692 Hear her free before you pay anything Start Starter, $49/mo Start Plus, $149/mo Start Core, $349/mo

No setup fee on any plan Β· Month-to-month, no contract Β· Spam calls, hang-ups, and wrong numbers are never billed

The three plans, side by side

Starter$49per monthπŸ›‘οΈ Fewer than 5 booked jobs in your first 30 days after go-live means month 2 is free Plus$149per monthπŸ›‘οΈ Fewer than 5 booked jobs in your first 30 days after go-live means month 2 is free Core$349per monthπŸ›‘οΈ Fewer than 5 booked jobs in your first 30 days after go-live means month 2 is free
Answered minutes included150500750
Overage past the included minutes$0.35 a minute$0.35 a minute$0.35 a minute
Setup feeNoneNoneNone
ContractMonth-to-monthMonth-to-monthMonth-to-month
Books appointments into your calendarIncludedIncludedIncluded
Answers in English and SpanishIncludedIncludedIncluded
Identifies herself as an AI assistant and states the call may be recordedYesYesYes
Complete messages: name, number, address, issue, urgencyIncludedIncludedIncluded
Emergencies transferred live to your on-call numberIncludedIncludedIncluded
Every call recorded and transcribed, in your call logIncludedIncludedIncluded
Win-back outreach, estimate follow-up, and review requestsIncluded*Included*Included*
Keep your number, nothing portedYesYesYes
Full export of your data on exitYesYesYes
Annual billingNot offeredNot offered$3,490 a year

* Included on every plan, handled by our team.

The Booked Job Guarantee, on every plan

πŸ›‘οΈ We stand behind her work

Fewer than 5 booked jobs in your first 30 days after go-live means your second month is free, and we keep tuning her until she is booking. A booked job is a confirmed service call or estimate appointment entered into your calendar from a call she answered. The guarantee applies while your call forwarding stays active, your calendar stays connected, and your account is in good standing. The full wording is in the Terms, Schedule 1, Section S1.5.

Minutes, explained like a phone plan

The plans work the way phone plans work: you pick a bucket of minutes each month, sized to how much your phones ring.

An example, with real arithmetic: you are on Starter and she handles 200 billable minutes in a month. That is $49 plus 50 minutes at $0.35, which is $17.50, so $66.50 for that month's service. The $66.50 rides on your renewal invoice together with the next month's $49 fee, a $115.50 charge that month. The example is illustrative, not a promise of typical results.

If you do not know your minutes yet, start where the bucket fits and let the first month tell you.

What happens if you go over

  1. The rate is $0.35 for each minute past your included minutes.
  2. What counts is minutes of calls she answers and handles for your shop.
  3. What never counts and is never billed: spam calls, hang-ups, and wrong numbers.
  4. Overage is charged monthly, in arrears, on your next invoice, at the published rate, per the Terms.
  5. An optional hard cap on overage is available on request, as the Terms provide.

Questions owners ask about the plans

Does the small plan still book appointments?

Yes. Booking into your calendar is included on every plan, Starter included. The plans differ in included minutes, not in what she does: she answers in your name, books the job, takes complete messages, and works in English and Spanish on every plan.

Is there a setup fee?

No, not on any plan. Setup is done for you: we build her from your intake form, you hear the live demo free before you pay anything, and you approve your own build before she takes a real call.

What counts as a minute?

A minute is a minute of a call she answers and handles for your shop, measured from the call record and rounded up per call to the next whole minute. Spam calls, hang-ups, and wrong numbers never count and are never billed, and neither do test calls during setup.

What happens if I go over my minutes?

You pay $0.35 for each minute past your plan's included minutes, billed monthly in arrears on your next invoice. An optional hard cap is available on request, as the Terms provide. There are no per-call fees and no other usage charges.

Will callers know she is an AI?

Yes. She identifies herself as an AI assistant at the start of every call and states that the call may be recorded. She never pretends to be a person.

Does she speak Spanish?

Yes, on every plan. When a caller speaks Spanish, she answers in Spanish and runs the whole call in Spanish, questions, booking, and confirmation.

What happens on an emergency call?

She transfers the call live to your on-call number. For a smell of gas, she tells the caller to get out and call 911 first.

Do I keep my phone number?

Yes. The service runs on call forwarding; we never port your number. Turning the forwarding off ends the service.

Is there a contract?

No long-term contract. Every plan is month-to-month, and you cancel by email. Service runs to the end of the period you already paid for.

What do I get if I cancel or leave?

A full export of your data, including your call logs and transcripts, with our access disabled and confirmed in writing.

How does the guarantee work?

If she books fewer than 5 booked jobs in your first 30 days after go-live, your second month is free. A booked job is a confirmed service call or estimate appointment entered into your calendar from a call she answered. The guarantee applies while your call forwarding is active, your calendar is connected, and your account is in good standing. The full terms are in Schedule 1, Section S1.5 of the Terms.

Hear her first. Pick your size second.

πŸ“ž Call the demo line (786) 983-5692 Live right now, hear it before you spend a dime

Not sure which size? If your phones ring all day, Core is your size. If they ring a handful of times a day, Starter covers it and the first month tells you the truth.

Start Starter, $49/mo Start Plus, $149/mo Start Core, $349/mo

No setup fee on any plan Β· Month-to-month Β· We stand behind her work

πŸ“ž Call the demo, it’s live: (786) 983-5692 Start now, $349/mo